Support

SunTea Canada App

📧 Email Support

For any questions, issues, or feedback about the SunTea Canada app:

info@sunteabc.com

🏪 Visit Us

Visit any of our 14+ SunTea locations across the Greater Vancouver Area for in-person assistance.

Find a location near you →

Frequently Asked Questions

How do I earn rewards points?

Sign up for SunTea Rewards through the app and earn 5 points for every $1 spent at any SunTea location.

How do I check my gift card balance?

Your gift card balance is displayed on the Rewards tab after signing in with your phone number.

Can I order online through the app?

Yes! Go to the Orders tab to browse the menu and place an order for pickup at your nearest SunTea location.

How do I delete my account?

Go to Account tab → scroll down → tap "Delete Account". You can also email us at info@sunteabc.com.

My rewards aren't showing up?

Make sure you're signed in with the same phone number used at the store. Pull down to refresh on the Rewards tab. If the issue persists, contact support.